Enswitch - Upload Holiday Greetings to the Sounds Page
Discover how you can upload holiday messages to the Sounds page to allow for these audio files to easily be used by different functions.
Written by Val Campos
Updated at September 18th, 2023
Table of Contents
Upload Holiday Sound Files
At any time, you can upload holiday messages to the Sounds page to allow users to easily select and use that audio file for features, such as their own mailboxes or IVR menus.
To upload a holiday message to the Sounds page…
- Navigate to Features → Sounds.
- In the Sound files page, click the New >> button.
- In the Sound settings section of the New sound page, fill in the following information:
- * Name - Give the sound file a unique name.
- Description - If needed, add a note about this sound file that will display along with the sound file's name.
-
* .wav file to upload - Select and upload a .wav audio file from your PC to use as a holiday message.
DANGER: The audio file needs to be in a .WAV file, mono channel, and 8000 Hz format to be properly read in the phone system.
To convert your audio file, use this handy website:
G711.org - Telephony File Converter
When using this website to convert the file, select the “Standard Definition” option for the Output Format.Example Text-to-Speech Greetings for US Holidays
If you do not have the means to record a holiday greeting, you can use any of these example holiday messages instead.
Click the buttons below to download and listen to these example greetings that have been created using text-to-speech.
Do Not Mention Leaving a Message
If you are routing calls during the holidays to a mailbox to allow callers to leave a voicemail, it might be better to not have a holiday message ask callers to leave a message. Having both a holiday message and a mailbox's greeting mention leaving a message can cause confusion for some callers.
If your mailbox already tells callers to leave a message, feel free to use these greetings below.
✔ These holiday greetings are useful for functions, such as a Holiday Auto Attendant or IVR Menu, that route callers to an answering service's phone number or a mailbox that has its own greeting.
Generic Holiday Greeting
If you prefer the message used to not mention the name of the holiday, you can download and use this greeting:
Example Holiday Greeting
✔ Using this greeting can help you avoid having to remember to switch out the holiday greeting for each holiday.
New Years
Example New Year's Eve Greeting
Christmas
If you prefer your Christmas holiday message to say, “Merry Christmas”, you can download and use this greeting:
Example Merry Christmas Greeting
If you prefer your Christmas holiday message to say, “Happy Holidays”, you can download and use this greeting:
Thanksgiving
Labor Day
Memorial Day
Independence Day
If you would like your Independence Day message to say, “4th of July”, you can download and use this greeting:
If you would like your Independence Day message to say, “Independence Day”, you can download and use this greeting:
Example Independence Day Greeting
Mention Leaving a Message
If you are using these greetings for a holiday mailbox or as a greeting for a user's mailbox, you can download and use these holiday messages. These holiday greetings below ask callers to leave a message.
✔ These holiday greetings are useful for holiday mailboxes.
If you are wanting to replace a user's mailbox greeting with a holiday message, these greetings can also be used.
Generic Holiday Greeting
If you prefer the message used to not mention the name of the holiday, you can download and use this greeting:
Example Holiday Greeting
✔ Using this greeting can help you avoid having to remember to switch out the holiday greeting for each holiday.
New Years
Example New Year's Eve Greeting
Christmas
If you prefer your Christmas holiday message to say, “Merry Christmas”, you can download and use this greeting:
Example Merry Christmas Greeting
If you prefer your Christmas holiday message to say, “Happy Holidays”, you can download and use this greeting:
Thanksgiving
Labor Day
Memorial Day
Independence Day
If you would like your Independence Day message to say, “4th of July”, you can download and use this greeting:
If you would like your Independence Day message to say, “Independence Day”, you can download and use this greeting:
- Click the Save button.
✔ Now you will have a holiday greeting that can easily be selected as message for any functions that need it.
