Conference Calling on a Yealink Cordless Phone
Review how you can start a conference call while using a Yealink cordless handset.
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Conference Calling, sometimes referred to as 3-Way Calling, allows the 3 people, including the host, to speak together on one call. You can use a Yealink handset to create a 3-way conference call with two participants.
Note: If you are interested in being able to host conferences for more than 3 people, then implementing a Conference Bridge may be a great option for you!
To get one set up, please reach out to our technical support team by calling (469) 429-2500, dialing HELP/4357 on a desk phone, or emailing support@spectrumvoip.com
Method 1: Add an Additional Person to a Call
If you are needing to start a conference call from scratch, or need to merge an additional person into an ongoing call, follow the steps below:
- Place a call to one of the participants you will need in the conference call.
- Press the Options softkey and select Conference.
- Do one of the following:
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Enter the extension number or phone number of the second participant.
- Press the Conf. soft key to dial the additional participant.
- Press the Directory soft key and select the desired contact. Press the Call softkey.
- If both the office number and the mobile number of the contact are stored, select the desired number and press the OK softkey.
- If the next participant will be a user using another handset, select the handsetyou want to add to the conference
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Enter the extension number or phone number of the second participant.
- When the second person answers the call, you can talk with them to let them know you will be merging them into a conference call.
- Once the calls are ready to be merged, press the Conf. softkey one more time to join all parties together in the conference.
Method 2: Merge Two Active Calls
If you are already speaking with two people on separate calls, you can merge those ongoing calls together to start a conference call.
- While on one of the calls, press the Options softkey and select Conference.
- Select the other call that is on hold