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Enable Email Notifications for Voicemails

Discover how you can enable email notifications for your voicemail messages using the Stratus web portal.

Written by Adrian Angwenyi

Updated at March 13th, 2025

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As a Stratus User, you have the ability to set up email notifications for the voicemails you receive using the Stratus web portal.

To do this…

  1. Log into the Stratus web portal using your login credentials.
  2. Click your Name and select Profile.
  3. In the Change Account Security section of the Profile window, make sure there is a valid email address added that will receive the notifications for voicemails and password resets.
    mceclip1.png

    Quick Tip: Click the Add another email button to add multiple email addresses that will receive notifications.

     
  4. If any changes were made, click the Save button.
  5. To exit the Profile window, click the Close icon. 
  6. Navigate to the Messages page.
    mceclip0.png
  7. On the Messages page, navigate to the Settings tab.
    mceclip1.png
  8. In the Notifications section of the Settings tab, select Receive an email for new voicemail.
  9. Use the Email Type dropdown to select how the system should notify you of new voicemails in the email sent out:
    • Send w/ Hyperlink - Send a link to the Stratus web portal in the email.
    • Send w/ Attachment - Attach an audio file of the voicemail to the email.
  10. If you would like the voicemail message to be moved in the voicemailbox after the email is sent, use the After Email Notification dropdown to select where the voicemail should be moved to in your mailbox:
    • Leave as new - Leave the voicemail in the New folder of your voicemailbox.
    • Move to saved - Have the voicemail moved to the Saved folder of your voicemailbox.
    • Move to trash - Have the voicemail moved to the Trash folder of your voicemailbox so that it can be deleted at the end of the day.
  11. Click the Save button.
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