Record a Call

The StratusHUB Desktop App will have buttons available that you can use to control how an active call is recorded.

Start Recording a Call

Click Start Rec to start recording a call.

When clicked, a REC notice will appear above the duration of the call.

Pause and Resume a Recording

Click Pause Rec to pause your recording of the call.

The REC notice will update to show a pause symbol:

Click Resume Rec to continue recording the call.

Stop Recording a Call

Click Stop Rec to stop recording a call.

The REC notice will disappear:

Pull a Recording from the Desktop App

When you have a call that was recorded, you can listen to and download that call using the desktop app.

To download the call's recording…

1. Select the call that was recorded.
   
2. Click the Options icon.
   
3. Select Download to download an audio file of the call to your PC.
   
   

   ✔ You should see the call's audio file downloaded to your PC.