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SpectrumVoIP Desktop App v3.0 Release Notes

Discover the new features and enhancements available in SpectrumVoIP Desktop App v3.0.

Written by Grayson Akerly

Updated at October 25th, 2024

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After clicking 'Submit Ticket' you wil receive an email confirmation that your ticket has reached a member of our support team. They will reply back to continue to supporting, or you can call in referencing the ticket number on the email. (469) 429-2500

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Release Date: 07/08/2023

Case ID Type Description
SV-140 Feature

Add StratusFAX support into Desktop App. 

    •  Users can now sign up for StratusFAX and send, receive, and report on faxes. (Requires special setup for proper configuration.)

SV-190 Feature

Added Control Dashboard with full drag and drop support.  

    •  Supports Parking, Call Queues, Agent status, waiting calls, and Drag and Drop transfer.  

    •  Similar to the StratusCONSOLE but with completely new User Interface and added functionality.

SV-191 Feature

WebHID Headset control added for Yealink USB headsets. 

    •  This allows users to answer and hang up calls from the headset instead of clicking the screen. When a headset is detected, the user will be prompted to pair the headset with the application.

SV-194 Feature

Added a DND Prompt when an agent sets their queue status.  The agent CAN chose to go on DND when logging out of a queue.  

    •  Feature is disabled by default; however, there is a setting toggle in the Settings--> General section.

SV-198 Feature Added Windows Notification on Missed calls. This will be persistent until they are cleared.
SV-199 Feature

Added Diagnostic tools section in the Help menu. 

    •  This allows users to test their Internet connection, Call Quality, SIP ALG Detection, and MOS Scores. The User can enter an email address once the report is completed and email that to themselves or to a remote technician for review.

SV-201 Improvement Added Site and Department tags in Contact List view.
SV-202 Improvement Voicemail List Shows Telephone Numbers not just Name.
SV-203 Improvement Added Ability to create a contact from a Chat/SMS conversation.
SV-204 Improvement Added Support to copy and paste pictures/attachments to Chat/MMS conversations.
SV-206 Improvement Enhanced Answering Rules control adding manual simultaneous ring destinations.
SV-208 Bug Change hold and resume method on 10-digit phone calls to use API instead of SIP to prevent a crash when using the hold function multiple times in the same call.
SV-209 Bug Corrected bug when swapping between multiple calls on hold.
SV-211 Feature Added MFA log in support.  Tested with Google and Microsoft Authenticator Apps.
SV-212 Feature Added Google and Office 365 SSO support.
SV-216 Bug On token renewal, sockets were lost.  Added re-subscribe to sockets on token renewal.
SV-217 Improvement Reorganized the Settings section into Tabs instead of list.
SV-231 Bug Corrected issue loading Profile section.
SV-232 Improvement Adjusted height in certain sections of application to for a better use of space.
SV-240 Improvement Added Dedicated Pause/Resume recording control during a call.  Previously it would only appear when Start Recording was clicked.
SV-246 Feature Added Chat/SMS/MMS export function to conversation view.  Within the set date range, you can download a CSV of your conversation history and images.
SV-255 Bug Added null check to prevent Chat section from crashing.
SV-257 Improvement

Added keyboard text entry support in dial pad and contact searching during the transfer process.  

    •  This allows for a better transferring experience.

SV-261 Improvement Added destination filter fields for Answering Rules to improve search for that type of destination.
desktop app spectrumvoip release notes stratushub old web app updates features bug fixes improvements

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