Which Platform Does My Phone System Use?
In order to meet the various requirements of different call center environments, SpectrumVoIP operates three distinct VoIP platforms: Stratus, Enswitch 1 (ES1), and Enswitch 2 (ES2).
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Identifying Your Platform
There are various ways to identify which platform your service is hosted on:
- From your SpectrumVoIP phone, dial 4360 and press Send (or #).
✓ A message will play stating the name of the platform that services your account.
- The URL used to log in to your phone system management's web portal will also state the platform in use.
- For Stratus Users:
- For ES1 or ES2 Users:
- For Stratus Users:
- When logged into an ES account, the particular platform is identified in the top banner: