Bulk Toggle Time Frames in Stratus
Learn how to use the Bulk Toggle feature to easily enable or disable call routing for multiple users at one time.
On the Time Frames page, you can use the Bulk Toggle feature to enable/disable time frames. These time frames are used by answering rules to tell the system when calls should be routed according to what is set in the answering rule. Once a time frame has been used in an answering rule for a user, the Bulk Toggle feature can be utilized.
To enable/disable the answering rules of multiple users…
- Navigate to the Time Frames page.
- Click the name of your business.
- Click the Bulk Toggle icon next to the time frame that needs to be disabled/enabled for multiple users.
- In the Bulk Toggle Timeframe menu, select the users that need this time frame disabled/enabled.
- Click either the Enable or Disable button.
✔ Once one of these buttons has been clicked, you should see a confirmation message that the Answering Rules for these users were updated.
Now any call routing or forwarding set up through the answering rules using those time frames will be enabled/disabled, depending on the button that was clicked.