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How Can I Check My 911 Registered Address?

Discover how you can check your emergency address information at any time using your desk phone.

Written by Adrian Angwenyi

Updated at May 5th, 2023

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If you still have questions or prefer to get help directly from an agent, please submit a request. We’ll reach back to you via email as soon as possible.

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After clicking 'Submit Ticket' you wil receive an email confirmation that your ticket has reached a member of our support team. They will reply back to continue to supporting, or you can call in referencing the ticket number on the email. (469) 429-2500

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Your 911 Registered Address Confirm Your Phone's Current 911 Address

Your 911 Registered Address

If an emergency arises, ensuring that your physical address is accurately registered in the 911 system could be a matter of life and death. At SpectrumVoIP, security and safety is our top priority, and we encourage our customers to confirm their 911 address on a regular basis. To do so, follow the simple instructions below and dial 933 to hear your emergency response address. 

DANGER: Never dial 911 unless it is an actual emergency!

 

Confirm Your Phone's Current 911 Address

  1. Dial 933 on your SpectrumVoIP phone
  2. Listen to the recording and determine if your physical address is correct.
  3. To update your address, submit a support ticket by emailing support@spectrumvoip.com and provide us with the correct address. We will respond to the ticket when the address change has been completed.

    ✔ If your address is current, no action is required!

     
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