Using the Stratus Web Portal, you can send chat messages to your coworkers with ease. This can make it easy to keep in contact with your team members . This can be especially useful if you use the web portal often while working in a call center.

Start a Chat Conversation

While using the Contacts popup, you can click the Message button next to a contact to send them a chat message.

Alternatively, you can use the Chat and SMS tab of the Messages page to view your chat conversations and start a new conversation.

To send a new chat to a coworker, click the New Conversation button.

When you receive a new chat message, you can use the Reply icon to send a reply or the Delete icon to delete the conversation.

Manage a Chat Conversation

When you reply to or start a new conversation, the Chat popup will appear where you can type out a new message.

While viewing the Chat popup, you can…

• Click the Attach icon to select a piece of media to send.
   
• Click the Emoji icon to select an emoji to use in the message.
  
• Click the Options icon to either disable notifications or delete the conversation.
  
• Add more people to the conversation by clicking the Add Person icon.
  
• Start a video call or an audio call with person in the conversation.