Route Your Extension Number to Your Cellphone
Discover how you can route callers that dial your extension number to your cellphone.
Written by Val Campos
Updated at November 7th, 2023
Table of Contents
Forward Your Calls to a Telephone Number
As a Basic Stratus user with access to the web portal, you can adjust your own Answering Rules to have calls forwarded to a telephone number.
✔ This can be useful if you do not have a SpectrumVoIP device and need to answer calls on a personal device, such as a cellphone.
To forward all of your calls to a telephone number…
- Navigate to the Answering Rules page.
- Click the Edit
icon next to your main answering rule.Quick Tip: The main answering rule for most users is the Default rule.
- In the Call Forwarding section of the Edit Answering Rule menu, select Always and type in the telephone number.
WARNING: Be sure to type the 9-digit or 10-digit phone number without any spaces or special characters.
ONLY numbers can be used.
- Click the Save button.
✔ Now any calls to your extension number will be routed to the telephone number you entered.
