Finding the IP Address of a VVX Polycom Using the Dial Pad
Learn how to quickly and easily locate the IP address of a VVX Polycom using the phone's dial pad.
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Whenever a phone may be having issues and needs some troubleshooting done, the IP address of the phone may be needed.
To check the phone's MAC address and IP address, press and hold down 1, 4, and 7 circled below.
After holding all three buttons down for a few seconds, a new screen should display showing the IP address and MAC address information of that phone.