Host Conference Call on Your Poly Edge E Phone
Learn more about the different features you can use to initiate and manage conference calls on your Poly Edge E phone.
Table of Contents
Conference Calling
Whenever you need to, you can host a conference call using the phone's conferencing features.
Initiate a Conference
You can start a conference call by either…
- Inviting participants.
- Merging multiple calls into a conference.
Invite Participants
Another easy way to start a conference call is by inviting one or more members to an active call.
To initiate a conference call in this way…
- Place a call to the first party.
- After the first party answers the call, press the Conference softkey.
- Initiate another call with another person.
- When the call is answered, press More → Conference to join the calls.
- If needed, press the Conference softkey to add more participants.
Merge Calls
When there are multiple calls, you can merge them into a single conference call.
While you have multiple calls active on your phone, press the Join softkey to merge them into a conference call.
Hold and Resume a Conference Call
If you need to pause a conference call, you can place every participant on hold. While the conference is on hold, other participants will not hear each other until the held conference call is resumed.
- To hold the conference call, press the Hold softkey or the Hold button.
- To resume the conference call, press the Resume softkey or press the Hold button again.
Mute and Unmute a Conference
Whenever you need to, you can mute your own microphone to prevent the other participants from hearing you. Muting yourself will still allow other participants to hear each other.
- To mute your microphone, press the Mute button.
- To unmute yourself, press the lit-up Mute button again.
Split a Conference Call
When you are done with a conference call, you can move the callers into their own lines to handle their calls separately.
To split a conference call into separate line, press the Split softkey. From there, you can resume each call and manage their calls from there.
End a Conference Call
At any time during a conference call, you can end the call with ease.
To end an active conference call, do one of the following:
- Press the End Call softkey.
- Place the handset on the hook/cradle.
- If you are speaking through the speaker, press the Speakerphone button.
- If you are using a headset, press the Headset button.