Set Your Yealink Desk Phone on DND
Discover how you can put your Yealink desk phone on DND whenever you need to step away from the phone.
Written by Val Campos
Updated at May 13th, 2025
When you need to step away from the phone, you can enable DND (Do Not Disturb) Mode. While a phone is on DND, the phone will be showing as Busy. Any calls this phone directly receives (e.g., a coworker calls the phone's extension number) will automatically be sent to voicemail or the destination of a Busy Forward. If this phone rings as part of a call queue, this phone will not ring while the other phones will continue to ring.
To enable DND mode, simply press the DND softkey. If you do see that DND is active, you can disable DND mode by pressing the DND softkey again.
✔ When DND is enabled, the phone will display a message saying “DND mode is enabled” with an icon showing in the status bar. These icons include:
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If you are not sure if DND is enabled, you can check your phone's DND status through the phone's Menu.
To do so…
- Press the Menu softkey.
- In the Menu, navigate to Features → 5. DND.
- In the DND menu, set 1. DND Status to Off or On depending on what you need.