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Thomas

Thomas Gipson

tgipson@spectrumvoip.com

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Recommended Cisco Meraki Firewall Settings

Published June 27th, 2023 by Thomas Gipson

Quick Tip:  The Cisco support site has documentation on how to best setup a Cisco Meraki firewall: https://documentation.meraki.com/General_Administration/Tools_and_Troubleshooting/VoIP_on_Cisco_Meraki%3A_F.A.Q._and_Troubleshooting_Tips   Voice over IP (VoIP) is a common technology used in enterprise networks, allowing users on a network to make int

12640 Views 16 min

Recommended Sonicwall Firewall Settings

Published July 5th, 2023 by Thomas Gipson

Internet networks that experience latency due to high network congestion can cause VoIP phones to experience poor call quality. Like most hosted VoIP phone systems, our services work best in networks that maintain consistently low ping times. This can be achieved by preparing your router(s) and firewall(s) for use in VoIP. This can entail creating V

16228 Views 10 min

Warranty Coverage Policy

Published September 22nd, 2023 by Thomas Gipson

What Do Our Warranties Cover? Our IP devices come with a standard one-year manufacturer's warranty which starts from the purchase date of the device. SpectrumVoIP will handle any replacements needed for devices that fall within warranty. Please contact us to begin the Warranty Claim process by calling (469) 429-2500 . Does My Lease Count as a Warran

5149 Views 1 min

How to Disable SIP ALG for an Ubiquiti Unifi Router

Published June 27th, 2023 by Thomas Gipson

Note that, as this process may temporarily interrupt your internet connection and phone service, we recommend doing this in an off-peak period or outside of business hours.   For EdgeRouter setup with EdgeMax user interface please see Disable SIP ALG - EdgeRouter   Ubiquiti (USG/UBNT/UNIFI User Interface) Go to Routing & Firewall Go to the Firew

10232 Views 1 min
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