Add a Caller ID Prefix to Inbound Calls for a Phone Number

Published August 3rd, 2023 by Jared D

Scope: Caller ID Prefixes can be added to phone numbers by Office Managers, Site Managers, and Resellers.    What is a Caller ID Prefix? When a caller dials one of your phone numbers, agents will commonly see their caller ID before answering their call. Using the Stratus web portal, you can further fine-tune how incoming calls are identified when ce