StratusHUB Release Notes v3.4
Discover the features and improvements of the latest StratusHUB release, version 3.4.
Written by Grayson Akerly
Updated at October 25th, 2024
Release Date: 11/01/2024
| Case ID | Type | Description |
| SV-362 | Improvement | Rework Drag and Drop assistant transfer flow for an enhanced User experience |
| SV-363 | Bug | Corrected issue where call history was only displaying the latest three days of recordings when enabled. |
| SV-364 | Bug |
Corrected Call History issue when StratusHUB was in "small" mode. • Bug: The latest call history entry would show at all times and you could not return to the main list. |
| SV-368 | Feature | Added new feature that allows a users to sign in to multiple profiles and switch between them on the fly. |
| SV-370 | Feature | Added One to One SIP video calling. Feature can be enabled from Settings-->General. |
| SV-371 | Feature |
Add Live Call Quality tracking during live call. • If network issues are present that could cause quality of service issues, a warning will be displayed, and the signal indicator will show as yellow or red depending on the severity. |
| SV-373 | Improvement | Added Hold Button and Hold timer to Active call list on the Dashboard. |
| SV-379 | Improvement | Added UI Config to enable/disable use of StratusHUB. |
| SV-385 | Bug | Dashboard Filter was not "sticky" and would cause an issue where returning to the dashboard would not show contacts until the filter was removed and re-selected. |
| SV-386 | Improvement |
Added the ability to lock the DND/agent status sync function so users are not presented with the DND confirmation dialogue box each time an agent status is changed. • This can be removed by toggling the DND sync function off in Settings--> General. |
| SV-387 | Feature | Added Site or Department filters at the Profile level. • If this setting is enabled, the entire StratusHUB app will auto-filter each section by the Site or Department setting. |
| SV-396 | Improvement | Improved the User experience when transferring a call to ensure that caller is placed on hold before transfer is completed. |
| SV-399 | Improvement |
Removed Web HID device prompt when waking up computer from sleep. • It must be viewed from Settings Menu Now. |
| SV-400 | Bug | Resolved issue where the first item on the contact list, voicemail list, and call history would stick on first item when scaling screen from large to small mode. |
| SV-401 | Improvement | Added Filter option for Queues and Auto Attendant tabs in Dashboard. |
| SV-402 | Bug | Corrected Site and Department filter on Parked Call List view. |
| SV-415 | Improvement | Added Dialpad drop down to Dashboard so you can dial straight from Dashboard. |
| SV-416 | Feature | Added Call Transcription and Sentiment support in Call history when enabled (Feature is an additional cost). |
| SV-420 | Improvement | Side Control Menu will stick expanded or collapsed based on the users choice between menu options. |
| SV-421 | Bug | Corrected Bug that was causing a phantom agent to be added to queues if agent changes status while in multiple queues. |
| SV-427 | Bug | Correct issue where users could not add disposition notes if there weren't canned disposition Topics added to account. |
| SV-428 | Bug | Correct issue where Contacts list page would "refresh" and blink and would not allow you to click further down on the list of contacts. |
| SV-437 | Bug | Corrected Bug that caused Web HID to stop working when MFB was pressed on certain Yealink headsets. |
| SV-439 | Improvement | Added better logging for more advanced troubleshooting. |
| SV-440 | Bug | Corrected Issue where caller ID name was missing from call Park list. |
| SV-441 | Improvement | Added Missed call stat to My Stats view for Call Center Agent. |
| SV-442 | Bug | Corrected Issue with the slowness of active calls in Dashboard. |
| SV-446 | Improvement | Added Stratus Portal redirect support. |
| SV-452 | Bug | Corrected issue triggering recording manually. |
| SV-459 | Bug | Corrected issue Swapping between holding calls from outside lines. |