Unlike desk phones, cordless handsets do not have speed dial BLF buttons on the sides that can be easily pressed to place calls. As a workaround, you can create contacts and assign speed dials to the number pad.

Create Contacts

Each cordless handset has a Directory that contacts can be added to. Once a contact is added, you can press the call button while hovering over a contact to place a call to that person/business. These contacts that you add can be edited and deleted as needed. 

To create contacts…

1. Do one of the following to access your handset's Directory:
   • Press the Left navigation key.
   • Press the OK button to access the menu and select Contacts.
     
2. In the Local Phonebook menu, 
   • For WP816 handsets, press the Options softkey and select New Contact.
   • For WP836 handsets, press the Add softkey. 
3. In the New Contact menu, type a name and the park's extension number.
   
   

   Quick Tip: The extension numbers for the parks are as follows:
       •  Park 1 = 701
       •  Park 2 = 702
       •  Park 3 = 703

    
4. To save the contact, press the OK softkey.
   

   ✔ You should see the park contact(s) listed. You can press the Dial Key to place a call to that park to pick up parked calls.

   

    

Assign Speed Dials

The buttons on the number pad can be programmed to do certain functions when held down. One of the most common functions assigned to the number buttons are speed dials. These speed dials can be used to quickly dial a coworker, telephone number, park, or any other special contact number 

To add a speed dial for one of your contacts…

1. Press the OK button to access the Menu.
2. Use the navigation keys to select Settings. 
   
3. In the Settings menu, navigate to Basic Settings → Key Customization → Number Keys.
   
4. In the Number Keys menu, select the number you want to set as a park speed dial.
   
   

   Quick Tip: The number spot that you select correlates to the number on the handset's keypad. Assigning a contact to one of these numbers will turn that number on the keypad into a speed dial button. 

   As a reminder, there is not a #1 option since the 1 button on the keypad is reserved for calling the handset's voicemailbox. 

   Since there are 3 parks, it may be beneficial to select a series of 3 numbers that are side-by-side, such as 4-6 or 7-9. 

   For example… If I assign the #4 speed dial spot to call Park 1, holding down the 4 button on the handset's keypad would dial 701. 

    
5. Input the following information:
   
   • Long press function - Select Speed Dial.
   • Number - Type the extension number of a park (e.g., 701 for Park 1).
   • Label - Type a name for the speed dial. 
6. Press the OK softkey.
   

   ✔ That speed dial for a park will now be assigned to the number button on the handset's keypad. Holding down that button on the keypad will call the park, which can pick up any calls parked on that particular park. 

   For example… If you assign a speed dial that dials 701 to the spot 4, holding down the 4 button on the keypad will dial Park 1. 

    
7. Repeat steps 5 and 6 for each speed dial you need to add.