Adjust Your Stratus Account's Settings
Learn how you can adjust your Stratus account's Profile settings, such as your name, email address, password, voicemail PIN, and more.
Written by Val Campos
Updated at March 5th, 2024
Table of Contents
Your Profile Settings
As a Stratus user, you can update any of your Stratus account's Profile information.
This information includes…
- Your basic account information that includes your first and last name, time zone, and directory preferences.
- Your Caller ID information.
- Your account security information.
- Your voicemail PIN.
To view and update these settings and information, click your name and select Profile.
Doing so will pull up the Profile menu where this information can be referenced and adjusted.
Basic Account Information
In the first section of the Profile menu, you adjust the following settings and information:
| Field | Description |
|---|---|
| First Name and Last Name | Choose the first and last name to be shown in contacts for yourself. |
| Timezone | Select your local time zone that will be used for the time shown on your SpectrumVoIP desk phone, |
|
Directory Options |
• Announce in Audio Directory - Select this to have your name searchable in a dial-by-name directory. • List in Directory - Select this to have yourself visible in the contacts of other users. This includes the Directory feature of other user's desk phones. |
View Caller ID Information
You can use the Caller ID Information section to adjust the area code used for local 7-digit dialing and view the phone numbers used for your caller ID for outbound and emergency calls.
| Field | Description |
|---|---|
| Area Code | This is the area code that you may prefer for local 7-digit dialing. If you dial the last 7 digits of a phone number, this area code will be used automatically. |
| Caller ID | For outbound calls, this is the phone number that recipients will see. |
| Emergency Caller ID | When 9-1-1 is dialed, the emergency dispatcher that handles the emergency call will see this phone number and your address information that our team has registered to it. |
NOTE: If your office's address changes, please contact our team to have the address tied to your phone number updated.
Adjust Account Security Information
In the Change Account Security section, you can update your email address(es), set up Single Sign-On (SSO) and Multi-Factor Authentication (MFA) sign in options, and change your password for Stratus.
| Field | Description |
|---|---|
| Email Address(es) | This is the email address that will receive any email notifications for things like voicemail notifications, password resets, etc.. To add more email addresses, click the Add another email  icon. |
| MFA Methods: • Single Sign-On - Office365 • Multi-Factor Authentication - Google |
If Single Sign-On has been enabled for your business, you can link either your Office 365 or Google account to your Stratus account to make logging in more convenient. |
| Change Password: • New Password • Confirm New Password • Current Password |
If needed, you can update the password you use to log into the Stratus web portal. It is recommended to occasionally update your passwords to ensure your account stays safe. |
Update Your Voicemail PIN
In the Change Voicemail PIN section, you can use the New PIN box to type a new, 4-digit PIN.
WARNING: Avoid using 1234 or 0000 as a PIN.