Stratus v44.2 Release Notes
Learn more about the different improvements and bug fixes implemented in the Stratus v44.2 update.
Written by Val Campos
Updated at February 4th, 2025
Release Date: 02/07/2025
| Type | Function | Details |
|---|---|---|
| Improvement | CDR | Fixed an issue with FTP CDR Export data intermittently appearing as empty. |
| Bug | CDR | FTP CDR exports no longer experience intermittent failures. |
| Bug | CDR | Resolved an issue where call history was showing different results between servers in the same cluster. |
| Bug | CDR |
Corrected a bug for scheduled CDR exports. Previously, if a call ended just before a report was scheduled to be exported, the call would not be included in the CDR. |
| Bug | CDR |
Improved download of “custom” scheduled exports. Previously, download issues could cause a 404 error. |
| Bug | CDR | Improved error handling in failing FTP and SFTP exports. |
| Improvement | NDP | Corrected the # of phone lines for various Yealink devices to support expanded line capacity. |
| Task | NDP | Added full support for Yealink T44W and T44U models. |
| Bug | NDP | Cascade directory options now support suffixed users. |
| Bug | NDP | Corrected issue where Line Appearance/SLA's were incorrectly shown as selectable options for line keys on Yealink sidecars. |
| Improvement | NMS | Ensured that calls can be transferred even while ringing one or more agents. |
| Improvement | NMS | Ensured that user and domain call block rules are honored and followed when a phone number's Treatment is set as “Call Queue”. |
| Bug | NMS | 9-1-1 calls are uninterrupted when emergency notification phone calls are enabled. |
| Bug | NMS |
Corrected a Call Parking issue with calls across geo-nodes and endpoints in different domains. Previously, if the receiver parked the call, picked up the call, and then attempted to park again, the park would fail. |
| Bug | NMS |
Fixed a bug concerning calls dispatched to off-net agents via ring all queues. Previously, if the carrier replied with a 407 or 401 response, the system would be unable to retrieve the correct call leg after sending authorization. Depending on the carrier, this would result in hanging or rejected calls. |
| Bug | NMS |
Corrected a V44.2 Early Access issue concerning Round Robin and Tiered Round Robin queues. Previously, if an agent was using a PUSH device and PUSH did not receive a response, the queue call would not continue to other agents in the queue. |
| Bug | NMS |
Corrected an issue concerning calls dispatched to User Agents for Ring All and Linear Cascade queues. Previously, when an agent toggled a time frame, the new answering rule setting was not honored. |
| Improvement | OMP | The Contacts dock has a faster load time and a more stable click-to-call functionality. |
| Improvement | OMP | SMS and SMS queue features are more stable with fewer bugs. |
| Improvement | OMP | The agent status button updates when switching between offline states in another application. |
| Bug | OMP | When an agent ends a session using the “End” button, a closing message is sent to the client informing them the session has ended. |
| Bug | OMP | Column settings within tables persist regardless of logging in/out. |
| Bug | OMP |
Corrected a V44.2 regression issue with Portal Redundancy. This issue was causing intermittent Portal failures for users. |
| Bug | OMP |
Made improvement to the load time of the Contacts dock when it contains a large number of off-net contacts. Now when the number of off-net contacts exceeds the default value of 500, the contacts will be hidden from the dock. Gravatars will now only attempt to load when they are expected to be displayed. |
| Bug | OMP | Improved the click-to-call functionality of the popout Contacts dock. |
| Bug | OMP | Prevented voicemail message forwarding in the portal to be used to forward voicemails to users with disabled voicemails. |
| Bug | OMP | Corrected an issue within Call Center Reports that caused the selected date and time range to be reset when switching between reports. |
| Bug | OMP |
Fixed a v44.0 regression bug concerning the appearance of the DND icon in the user's StratusWEB PHONE status. Previously, when a user's answering rules were set as “Do Not Disturb”, the appropriate DND icon would not appear in StratusWEB PHONE. |
| Bug | OMP |
Corrected the tooltip description for Call Volume in Call Center. Now, the tooltip includes Assisted Calls Handled (AST) in the description. |
| Improvement | API | Corrected an issue where missed call notification emails did not include the user's extension number and name in the email's body. |
| Bug | API |
Corrected a regression issue concerning Call Center statistics. Previously, API calls for data using the HH:M:SS format were receiving a 400 error. |
| Bug | API | Corrected an issue with Call Center where the Agent Log would not update when a user was logged back in using the granular login button. |
| Bug | API | Fixed an issue with duplicate missed calls within Call Center Reports when setting the date range to begin and end in different months. |
| Bug | API |
Corrected a V44. regression issue concerning Call Center Supervisors that are not assigned to any queues. Previously, Call Center Supervisors did not have access to call recordings for their calls. |
| Bug | API | Fixed an issue where queue calls ended during voicemail greetings were not tagged as Abandoned Calls. |
| Bug | API | Corrected a v44.1 regression issue where agent status was not properly reflected in the Call Center Agent Status Report when agents used star codes to log in/out of queues. |